About TechTrack

Effortlessly manage your field service operations with TechTrack, the all-in-one platform designed to streamline the way you track, manage, and optimize your technicians tasks. Whether you're on a desktop (Windows/Mac) or using a mobile device (Android/iPhone), TechTrack ensures you’re always in control.

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Technician Management

Streamline your operations with real-time tracking, scheduling, and task management, all from a single platform that’s accessible on both desktop and mobile devices.

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Integrated Work Order System

Create, schedule, and monitor work orders with ease. Assign the nearest technician, track their progress, and ensure every job is completed on time.

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Advanced Reporting & Invoicing

Gain insights with detailed reports, manage inventory, and handle invoicing seamlessly. Keep track of payments and send automated payment links directly to clients.

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Comprehensive Client Onboarding

Simplify client management with auto-generated addresses, precise location tracking, and the ability to categorize clients based on service needs.

Few Awesome Features

Improving your small business's growth through TechTrack app. It also help to improve your
customer service and tracking your technicians easly.

Windows/MacOS

Desktop App (English/عربي)

  • Ease of Use: Experience a user-friendly interface that operates seamlessly across all devices.
  • User Roles and Permissions: Assign roles such as Admin, Supervisor, Customer Service, and Accountant, with specific permissions for each.
  • Smooth Client Onboarding: Effortlessly create new clients with auto-generated addresses and location coordinates using automated address numbers or building names.
  • Client Categorization: Classify clients by type—cash, maintenance only, maintenance with spare parts, and more.
  • Advanced Search Functionality: Locate client details using phone number, client name, or contract number.
  • Work Order Creation: Schedule and manage work orders with specific dates, times, descriptions, and job types (maintenance, cleaning, installation, moving).
  • Integration with Kuwait Finder & Google Maps: Utilize powerful integrations for precise location tracking.
  • Technician Assignment: Assign the closest technician to the job site based on GPS location.
  • Order Status Tracking: Monitor work order status (en route, work started, work completed, pending).
  • Client & Order Notes: Add notes for clients or specific orders.
  • Spare Parts Management: Add and update spare parts, track inventory levels, and manage pricing.
  • Technician ETA Tracking: Follow the technician's estimated time of arrival.
  • Invoice Management: Review, approve, modify, and print invoices.
  • Automated Payment Links: Send payment links directly from the system.
  • Payment Tracking: Monitor the status and method of payment (paid/unpaid/partially paid).
  • Financial Reporting: Review total payments and profits for a specific period.
  • Spare Parts Consumption Reports: Track spare parts usage over a defined period.
  • Technician Performance Review: Monitor technician performance by tracking travel and work hours, as well as collected payments over a specific period.
  • Daily Scheduling Dashboard: View and schedule daily work orders.
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Android/iOS

Technicians App (English)

Make Tasks Tracking Easy & Smooth with TechTrack

  • Daily & Historical Work Orders: View and manage current and past work orders.
  • Order Status Management: Update order status, view client location, and contact details.
  • Easy Invoice Creation: Generate invoices by selecting items, quantities, and payment methods (Cash, Link, KNET).
  • Electronic Signature on Invoices: Sign invoices digitally.
  • Instant Invoice & Payment Link Sharing: Send invoices and payment links via WhatsApp.
  • Access Past Invoices: View previous invoices for reference.
  • Real-Time Notifications: Receive instant alerts for new orders and invoice approvals.
  • Work Report Submission: Add detailed reports about completed tasks.
  • Access Historical Reports: Review past reports for the same client, apartment, or store.
  • Monthly Summary View: Track total work orders for the month and additional salary details.
Android/iOS

Supervisors App

Boost Your Productivity

  • Work Order Creation: Easily add new work orders.
  • Current & Historical Order Management: Review the status and details of both current and past orders.
  • Invoice Review & Approval: Approve, modify, and print invoices or download them as PDFs.
  • Real-Time Notifications: Get instant alerts for order status, invoices, and new reports.
  • Direct Invoice Sharing: Send invoices directly to clients via WhatsApp.
  • Technician Reports Overview: Review detailed technician reports.
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Let Start with TechTrack

Base

80 KWD

/Month
  • ✔ Desktop Application (Arabic/English)
  • ✔ Technician Mobile App
  • ✔ 5 Users
  • ✔ Backup (once a month)
  • ✔ Cloud Hosting
  • ✔ Request Data in Excel format
  • ✔ 1 month support
Popular
Standard

120 KWD

/Month
  • ✔ Desktop Application (Arabic/English)
  • ✔ Technician Mobile App
  • ✔ Supervisor Mobile App
  • ✔ 12 Users
  • ✔ Cloud Hosting
  • ✔ Backup (once a day)
  • ✔ Request Data in Excel format
  • ✔ 1 month support
Enterprise

250 KWD

/Month
  • ✔ Desktop Application (Arabic/English)
  • ✔ Technician Mobile App
  • ✔ Supervisor Mobile App
  • ✔ Custom Clients Application
  • ✔ 50 Users
  • ✔ Cloud Hosting
  • ✔ Backup (once a day)
  • ✔ Request Data in Excel format
  • ✔ 2 month support